What a great way to kick off our new Carrier Newsletter: We've been named Global Call Center of the Year by the International Customer Management Institute (ICMI).    The award is for small-to-medium-sized call centers, and we were picked from 5,000 different call centers in 50 countries. Kudos to our call center team members ...

What a great way to kick off our new Carrier Newsletter: We’ve been named Global Call Center of the Year by the International Customer Management Institute (ICMI).  The award is for small-to-medium-sized call centers, and we were picked from 5,000 different call centers in 50 countries. Kudos to our call center team members for ...