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• TransCore wins ICMI Global Call Center of the Year

  What a great way to kick off our new Broker Newsletter: We've been named Global Call Center of the Year by the International Customer Management Institute (ICMI). The award is for small-to-medium-sized call centers, and we were picked from 5,000 different Read More... Posted Monday, September 24, 2007 10:40 AM by Editor | 0 Comments Filed under: broker tools, 3sixty, customer service

• Welcome to our new broker blog & newsletter!

  Hi. My name is Janice Compton and I run TransCore's account management department. We're the folks that help you use TransCore tools and services. We're introducing this newsletter to help your broker business get the most out of TransCore products such Read More... Posted Friday, September 07, 2007 2:56 PM by Editor | 0 Comments Filed under: broker tools, survey

• General grows its business without growing the back office

  Freight brokering is a cash-flow intensive business. "Small" back office numbers can add up to a significant figure that comes off the bottom-line. Nobody knows this better than Richard Fink, one of three partners at General Transportation in Portland, Read More... Posted Wednesday, July 11, 2007 4:43 PM by Editor | 0 Comments Filed under: broker tools, logistics, imaging, operations management